Privacy Policy
In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation) and its implementing regulations, as well as the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we provide you with the following information of interest regarding the processing of your personal data:

DATA CONTROLLER:
Your data will be processed by Biohealing Naturals LLP, located at 113 Eunos Ave 3, 07-04, Room 5, Gordon Industrial Building, Singapore 409838, with email: support@biohealingnaturals.com

PURPOSE OF PROCESSING AND LAWFUL BASIS:
Biohealing Naturals LLP informs you that it will only use your data for legitimate purposes, such as:

Compliance with our contractual and/or commercial relationship: your data will be processed to maintain and fulfill the obligations arising from our contractual and/or commercial relationship.

Compliance with legal obligations (Tax Agency, legal actions, etc.).

Sending informative communications regarding potential incidents or IT security breaches.

For any other purpose that has been previously and expressly authorized by you, such as:

Sending commercial offers and promotions about our products and/or services.

Responding to inquiries raised through the contact form, as well as through our chatbot.

Developing a commercial profile based on the information provided by you in order to display or send you personalized advertising based on your consumption habits and/or preferences. This profile may be created through cookies or any other means. In any case, no automated decisions will be made based on said profile that produce legal or significant effects for you.

TO WHOM WILL WE DISCLOSE YOUR DATA?:
Your data may be transferred or communicated to those entities or administrations where strictly necessary to provide the contracted services or maintain the freely accepted commercial relationship, to those entities or administrations to which we are obliged to do so in compliance with any Law, as well as to those entities or administrations to which you have expressly authorized us.

DATA RETENTION PERIOD:
Your data will be retained for the duration of our contractual and/or commercial relationship, for the time necessary to comply with the corresponding legal obligations, and during the limitation period for relevant legal actions. In any case, we will proceed to delete your data when you request its erasure under the terms provided by Law.

YOUR RIGHTS:
You may exercise any of the following rights by sending a written request along with a photocopy of your ID/passport to the following address: Biohealing Naturals LLP, located at 113 Eunos Ave 3, 07-04, Room 5, Gordon Industrial Building, Singapore 409838, or via email at: support@biohealingnaturals.com

Information: You can ask us to inform you whether we are processing your personal data.

Access: You can ask us to inform you about what personal data we have included in our files and the purposes for which they were collected.

Rectification: You can request that we modify your personal data when it is inaccurate, as well as complete any data that is incomplete.

Erasure (Right to be Forgotten): You can request the deletion of your personal data when, among other reasons, you withdraw your consent and the data is no longer necessary for the purposes for which it was collected.

Objection: You can request that your personal data not be processed.

Right to Restriction of Processing: You can request the restriction of the processing of your data when any of the following conditions are met:
a) The data subject contests the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data.
b) The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
c) The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
d) The data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

Right to Data Portability: You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format, provided that it is automated, as well as to have us transmit it to another data controller.

MINORS AND INCAPACITATED PERSONS:
In the case of individuals under 14 years of age or incapacitated persons, consent for the processing of personal data must be granted by the father, mother, or guardian of the minor or incapacitated person.

SECURITY MEASURES:
In accordance with current legislation, Biohealing Naturals LLP undertakes to implement the technical and organizational measures necessary at any given time to guarantee the security of your data and prevent its alteration, loss, or unauthorized processing.

COOKIES POLICY:
Biohealing Naturals LLP uses cookies that will remain stored on your computer. Cookies are small files that our computer sends to yours, but they do not provide us with information regarding your name or any of your personal data. The cookies we use cannot read data from your computer nor read existing cookies on your computer.

When the user is browsing our website, the server where it is hosted automatically recognizes the IP address of their computer, the date and time the visit begins and ends, as well as information on the different sections consulted. It is necessary for the server to know these data to be able to communicate and send the request made, so that it can be viewed on the screen through the browser. Therefore, it is necessary to have cookies enabled in your browser to use certain services on the web.

If you wish, you can configure your browser to notify you on the screen if you are about to receive a cookie. The user can configure their computer so that it does not receive these cookies, but this will prevent the use of certain services on the website.

Privacy and Data Protection Policy in the communication channels of Biohealing Naturals LLP (Email signature, chat, social networks, etc.).